Help:Delivery problems: Difference between revisions

Create delivery help page: spam folders, contact cards, bounces, delivery settings, missing posts, helpdesk contact
 
Clarify which messages are held for review
 
Line 183: Line 183:
=== Your message is waiting for review ===
=== Your message is waiting for review ===


Volunteer moderators review some messages before they go out, particularly from new members. Your message will be sent once a moderator approves it. Because moderators are volunteers, this can take some time.
Volunteer moderators review some messages before they go out, for example messages from an address that is not subscribed, or messages addressed to many people at once. Your message will be sent once a moderator approves it. Because moderators are volunteers, this can take some time.


Messages are also held for review if they are too large. The limit is about 40 KB, which a single photo or a long chain of quoted replies can easily exceed. To keep your message small:
Messages are also held for review if they are too large. The limit is about 40 KB, which a single photo or a long chain of quoted replies can easily exceed. To keep your message small: